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RediReach helps businesses find and engage potential customers on Reddit using AI-powered discovery and automated outreach tools.

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Terms of Service

Our terms and conditions

Last updated: January 20, 2026

1. Acceptance of Terms

By accessing and using RediReach ("the Service", "we", "us", or "our"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by these Terms of Service, please do not use this service.

We reserve the right to modify these terms at any time. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms of Service.

2. Description of Service

RediReach is an AI-powered platform that helps businesses discover potential customers on Reddit through automated scanning, analysis, and engagement tools. Our service includes:

  • AI-powered Reddit scanning and customer discovery
  • Automated analysis of Reddit posts and comments
  • AI-generated direct messages and comments for engagement
  • Analytics and reporting features
  • Customer engagement management tools

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.

3. User Accounts and Registration

To use our Service, you must:

  • Provide accurate and complete registration information
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account
  • Be at least 18 years of age or have parental consent
  • Connect a valid Reddit account for engagement features (you are responsible for ensuring your Reddit account complies with Reddit's Terms of Service)

We reserve the right to refuse service, terminate accounts, or remove content at our sole discretion.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any laws or regulations
  • Spam, harass, or abuse Reddit users
  • Send unsolicited commercial messages
  • Impersonate other individuals or entities
  • Distribute malware, viruses, or harmful content
  • Circumvent Reddit's terms of service or API limits
  • Use the service for illegal or unauthorized purposes
  • Attempt to gain unauthorized access to any portion of the Service
  • Interfere with or disrupt the Service or servers
  • Violation of these terms may result in immediate termination of your account without refund.

    5. Reddit Compliance and User Responsibility

    RediReach is not affiliated with, endorsed by, or in any way officially connected with Reddit, Inc. Users are solely responsible for ensuring their use of RediReach complies with:

    • Reddit's Terms of Service
    • Reddit's Content Policy
    • Reddit's API Usage Terms
    • Reddit's Community Guidelines

    You acknowledge that any violations of Reddit's policies that result from your use of our Service are solely your responsibility. We are not liable for any consequences resulting from your use of RediReach, including but not limited to Reddit account suspensions, bans, or legal action taken by Reddit or third parties.

    6. Payment and Billing

    Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law or at our sole discretion.

    We reserve the right to:

    • Change our pricing with 30 days advance notice
    • Modify or discontinue features at any time
    • Suspend or terminate accounts for non-payment
    • Charge additional fees for excessive usage beyond plan limits

    You are responsible for providing accurate billing information and for paying all applicable taxes.

    7. Intellectual Property

    The Service and its original content, features, functionality, design, logos, trademarks, and all other intellectual property are and shall remain the exclusive property of RediReach and its licensors. The Service is protected by copyright, trademark, patent, trade secret, and other intellectual property laws.

    You may not:

    • Copy, modify, or distribute any part of the Service
    • Reverse engineer, decompile, or disassemble the Service
    • Use our trademarks, logos, or branding without permission
    • Remove any proprietary notices from materials

    8. User Content and Data

    You retain ownership of any content or data you submit to the Service. However, by using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your content and data solely for the purpose of providing and improving the Service.

    We reserve the right to access, review, and delete any user content that violates these Terms or applicable laws, at our sole discretion.

    9. Limitation of Liability and Disclaimer of Warranties

    THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

    IN NO EVENT SHALL REDIREACH, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

    • Your use of or inability to use the Service
    • Unauthorized access to or alteration of your data
    • Termination or suspension of your account
    • Actions taken by Reddit or third parties related to your use
    • Any other matter relating to the Service

    OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM ARISING.

    10. Indemnification

    You agree to defend, indemnify, and hold harmless RediReach, its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

    • Your use of the Service
    • Your violation of these Terms of Service
    • Your violation of any third-party rights, including Reddit's
    • Any content or data you submit to the Service

    11. Termination

    We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

    Upon termination, your right to use the Service will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

    12. Changes to Terms

    We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

    What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

    13. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which RediReach operates, without regard to its conflict of law provisions.

    14. Contact Information

    If you have any questions about these Terms of Service, please contact us at:

    Email: redireach.app@gmail.com