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RediReach helps businesses find and engage potential customers on Reddit using AI-powered discovery and automated outreach tools.

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Privacy Policy

Our privacy policy and how we use your data

Last updated: January 20, 2026

1. Introduction

RediReach ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our Service.

By using RediReach, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Service.

2. Information We Collect

Information You Provide

  • Account information (name, email address, password)
  • Organization and business information you provide during setup
  • Reddit account connection credentials and authentication tokens
  • Target audience preferences and scanning parameters
  • Communication data when you contact us for support
  • Payment and billing information

Information Collected Automatically

  • Usage data and analytics
  • Device information and IP addresses
  • Browser type and version
  • Log files and error reports
  • Cookies and similar tracking technologies

Reddit Data

When you connect your Reddit account, we may access and store:

  • Reddit authentication tokens and credentials
  • Scan results and identified posts/comments
  • Engagement history and analytics
  • Data required to perform scans and engagements

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Process transactions and send related information
  • Send administrative information and updates
  • Respond to your comments and questions
  • Provide customer support
  • Perform Reddit scans and identify potential customers based on your criteria
  • Generate AI-powered messages and engagement content on your behalf
  • Analyze usage patterns and improve our Service
  • Detect, prevent, and address technical issues and security threats
  • Comply with legal obligations and enforce our Terms of Service
  • 4. Information Sharing and Disclosure

    We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

    • Service Providers: With trusted third-party service providers who assist in operating our Service (e.g., payment processors, hosting providers), subject to confidentiality agreements
    • Legal Requirements: When required by law, court order, or governmental authority
    • Business Transfers: In connection with any merger, sale of assets, or acquisition of our business
    • Protection of Rights: To protect our rights, property, safety, or the rights of our users or others
    • With Your Consent: When you explicitly consent to sharing

    We do not share your Reddit credentials or sensitive account information with third parties except as necessary to provide the Service or as required by law.

    5. Data Storage and Security

    We implement industry-standard security measures to protect your information, including:

    • Encryption of data in transit and at rest
    • Secure authentication and access controls
    • Regular security audits and updates
    • Secure storage of Reddit credentials and tokens

    However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

    Your data is stored on secure servers and may be processed in locations outside your jurisdiction. By using our Service, you consent to such storage and processing.

    6. Data Retention

    We retain your information for as long as necessary to:

    • Provide our Service to you
    • Comply with legal obligations
    • Resolve disputes and enforce agreements
    • Maintain security and prevent fraud

    When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law. Reddit credentials will be deleted upon account deletion or disconnection.

    7. Your Rights and Choices

    Depending on your location, you may have:

    • Access: Right to access your personal information
    • Correction: Right to correct inaccurate information
    • Deletion: Right to request deletion of your information
    • Portability: Right to receive your data in a portable format
    • Opt-Out: Right to opt-out of certain data processing activities
    • Withdraw Consent: Right to withdraw consent for processing

    To exercise these rights, please contact us at redireach.app@gmail.com. We will respond within a reasonable timeframe.

    You can also manage your Reddit account connection and disconnect it at any time through your account settings, which will remove related data and cookies.

    8. Cookies and Tracking

    We use cookies and similar technologies to collect information about your usage of our Service. For detailed information about our use of cookies, including our use of cookies to store Reddit credentials, please see our Cookie Policy.

    9. Third-Party Services

    Our Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

    Reddit: Your use of Reddit through our Service is subject to Reddit's Privacy Policy and Terms of Service. We are not responsible for Reddit's data practices.

    10. Children's Privacy

    Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

    11. International Data Transfers

    Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to such transfers.

    12. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any material changes by:

    • Posting the new Privacy Policy on this page
    • Updating the "Last updated" date
    • Sending you an email notification (if applicable)

    Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

    13. Contact Us

    If you have any questions about this Privacy Policy or our data practices, please contact us at:

    Email: redireach.app@gmail.com